FAQ's

OUR SUITS

437 Swimwear is made to fit and feel just like a second skin! Our products are made with the highest quality fabrics, consisting of 92% polyester and 8% spandex, with a seamless finish made to stretch and mould to any body type. Our suits are buttery soft and extremely stretchy, designed to fit snug to the body to accentuate all curves, without digging into the wrong places!

 

WHAT SIZE SHOULD I ORDER?

On every product page you will find a size chart that serves as a general guideline as well as a full description of the style and fit, to help you find your perfect 437 size. As a rule of thumb -- when in doubt, size down! Our suits are extremely stretchy. 

Still don’t know what size to get? No problem! Feel free to reach out to our team via email, DM or Chat, and our team will be happy to help you find your perfect fit.

 

WHEN WILL MY ORDER SHIP?

Here’s how it all works: you place an order, we process it, then we ship!

Ordering only takes a few seconds. Processing takes 1 to 3 business days (orders begin processing the next business day). Then our shipping carrier takes it from there.

You’ll get a shipment notification email with a tracking number as soon as your package ships, to let you know it's on the way!

  

WHY ISN’T MY TRACKING NUMBER UPDATING?

So sorry about that! Sometimes this happens! In a few cases, the shipping carrier can take 1-2 business days to register/update your shipment status. 

If your tracking number isn't working at all, please reach out to us as soon as you can via info@437swimwear.com with your order number. We'll take it from here.

  

WHAT ARE THE SHIPPING OPTIONS?

437 offers standard shipping on all orders, with free standard shipping on orders exceeding $100 USD before tax. We currently do not have an expedited or overnight shipping option. Please allow enough time for your order to arrive if you need your suit for a specific date.

All of our shipping information can be found here!

 

HOW DO I PLACE A RETURN OR EXCHANGE?

We're so sorry you didn't fall in love with your 437’s. Please reach out to info@437swimwear with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

Looking for all the details? Feel free to browse our Returns page here.

  

HOW CAN I TRY ON MY SUIT BEFORE PURCHASING?

Come visit us at the Loft! We'd love nothing more than to personally assist our 437 babes in finding your perfect suit. Our showroom is located in downtown Toronto, appointments can be made here and are free of charge.

 

HOW DO I USE MY GIFT CARD?

Store credit will be issued to customers via gift card, completing a return or exchange, to be used toward the repurchase of a different size, style or item. 

All gift cards will be issued for the full USD value of items being returned. 

To apply your gift card to your order, simply put the code received through your email into the box that says “Gift Card or Discount Code”. Your gift card will be valid indefinitely.

Please Note: Orders are limited to one discount code or gift card per purchase.

 

WHAT IF THE SUIT I WANT IS SOLD OUT?

Not to worry babe! Be sure to subscribe on the product page to be the notified when it has been restocked!

 

DO I HAVE TO PURCHASE IN USD?

We now have the option to shop in the currency of your preference on our website. Simply go to the top right hand side of the screen, and choose your currency! You can now shop in USD, CAD, AUD, GBP and EUR.

 

WHAT IF MY ORDER ARRIVES DAMAGED OR FAULTY?

We're so sorry about that! While we do our very best to insure this never happens, if you do receive a damaged suit or have a manufacturing fault occur, please contact us immediately at info@437swimwear.com and we will do our best to resolve this ASAP!

 

RECEIVED SOMETHING YOU DIDN’T ORDER?

If you received a product different from the one that you ordered, we’re so sorry about that! Please contact us as soon as possible at info@437swimwear.com and we’ll be sure to get you the 437’s you ordered!

 

HAVE A QUESTION WE HAVEN’T ANSWERED?

Not to worry! Don’t hesitate to reach out to us at via DM, Chat or Email at info@437swimwear.com for additional questions and concerns.

xx